Terms and Conditions of Service
Service Agreement Overview
These terms and conditions govern your use of zypheralon Financial Planning's subscription-based financial planning services and website.
By using our services or website, you agree to be bound by these terms and conditions.
This agreement is legally binding between you and zypheralon Financial Planning Pty Ltd.
Key Terms and Definitions
For clarity, the following terms have specific meanings:
- • "Service" refers to our subscription-based financial planning consultations and related support
- • "User" or "Client" refers to individuals who subscribe to our services or visit our website
- • "Content" includes all information, advice, materials, and resources provided through our service
- • "Agreement" refers to these terms and conditions and any additional service agreements
Service Usage Guidelines
Your use of our services is subject to the following conditions:
Eligibility Requirements
Services are available to individuals aged 18 or older who can enter into legally binding agreements under Australian law.
18+ only
User Account Responsibilities
You are responsible for:
- • Providing accurate and complete information during consultations
- • Maintaining confidentiality of any login credentials or access information
- • Notifying us promptly of any changes to your contact information or circumstances
Prohibited Activities
The following activities are strictly prohibited:
- • Using our services for illegal activities or fraudulent purposes
- • Sharing consultation content or materials with unauthorized third parties
- • Attempting to access other users' information or accounts
- • Disrupting or interfering with our website or service delivery systems
- • Misrepresenting your identity or providing false information
- • Using our content or advice for commercial purposes without authorization
Intellectual Property Protection
All content, materials, methodologies, and resources provided through our services are protected by intellectual property rights.
zypheralon Financial Planning retains ownership of all proprietary content, planning frameworks, and consultation materials.
Users may not reproduce, distribute, or commercially exploit our intellectual property without express written permission.
User-Generated Content
You retain ownership of personal information and data you provide during consultations.
You grant us a limited license to use your information solely for providing contracted services.
You are responsible for ensuring all information provided is accurate and legally compliant.
Privacy and Data Protection
Your privacy is important to us and we handle personal information in accordance with Australian privacy legislation.
Detailed privacy practices are outlined in our Privacy Policy, which forms part of this agreement. Privacy Policy
Service Disclaimers
Our services are provided "as is" without warranties regarding specific financial outcomes or results.
We disclaim all warranties, express or implied, including merchantability and fitness for particular purposes.
Individual results may vary significantly based on personal circumstances and market conditions.
Past performance does not guarantee future results.
Limitation of Liability
To the fullest extent permitted by law, our liability is limited to the amount paid for services in the 12 months preceding any claim.
We are not liable for indirect, incidental, consequential, or punitive damages arising from service use.
Total aggregate liability shall not exceed $5,000 AUD or the total fees paid, whichever is lower.
User Indemnification
Users agree to indemnify and hold harmless zypheralon Financial Planning from claims arising from their use of our services.
This includes claims related to financial decisions made following consultations or breach of these terms.
Service Termination
Either party may terminate the service relationship with 30 days written notice.
Upon termination, access to ongoing consultations ceases, though previously provided materials may be retained for personal use.
Confidentiality, intellectual property, and liability limitation provisions survive termination.
Dispute Resolution Process
We encourage resolving disputes through direct communication before formal proceedings:
Arbitration Agreement
Disputes that cannot be resolved directly shall be settled through binding arbitration under Australian Commercial Arbitration Rules.
Arbitration will be conducted in Melbourne, Victoria, with decisions being final and enforceable.
Both parties waive rights to class action proceedings or jury trials.
International Dispute Resolution
International clients may have access to alternative dispute resolution mechanisms.
EU residents can access the European Commission's Online Dispute Resolution platform. ec.europa.eu/consumers/odr
Our email for ODR purposes is contact@zypheralon.com
Governing Law and Jurisdiction
Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of Australian courts.
These terms are governed by Australian federal law and the laws of Victoria.
Where applicable, local state and territory regulations may also apply to specific service aspects.
Severability of Terms
If any provision is deemed invalid or unenforceable, the remaining terms continue in full force.
Invalid provisions will be replaced with enforceable terms that most closely reflect the original intent.
Complete Agreement
These terms, together with our Privacy Policy and service agreements, constitute the complete agreement between parties.
This agreement supersedes all previous agreements, understandings, or communications regarding the subject matter.
Terms Modification
zypheralon Financial Planning reserves the right to modify these terms with reasonable notice to users.
Material changes will be communicated via email and website notifications.
Continued use of services following notification constitutes acceptance of modified terms.
Terms Contact Information
For questions about these terms or to report violations, contact us at:
zypheralon
15 Collins Street, Melbourne VIC 3000
Email:: contact@zypheralon.com
Phone:: +61 095 207 786
Effective date: August 15, 2025
Last updated: August 15, 2025